Compart provides customized service for your infrastructure. Our employees are experts in their respective fields without exception and possess both experience and proven skills.
What happens in the event of a technical defect in your microwave link?
During the warranty period, you naturally benefit from free repairs. The affected microwave unit is simply dismantled, tested, and repaired – you then receive it back in full working order. Without additional coverage, however, a hardware defect can lead to longer downtimes, just as with wired systems, if no replacement devices are available.
However, with a Compart service contract, you are on the safe side:
You receive fast, reliable, and guaranteed support in the event of a malfunction:
Compart provides highly qualified specialists as well as state-of-the-art measuring, testing, and diagnostic equipment and software to implement our services. This ensures that your network infrastructure is always up to date and remains ready for operation.
Compart provides highly qualified specialists as well as state-of-the-art measuring, testing, and diagnostic equipment and software to implement our services. This ensures that your network infrastructure is always up to date and remains ready for operation.
At Compart, we are happy to receive service requests during our service hours, whether by phone, email, or via our online helpdesk. You can find all relevant information in the PDF via this button:
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We place great importance on processing your requests as quickly as possible. In the event of malfunctions, we begin troubleshooting within a response time of just 4 hours. Our online service is provided by our own permanent staff and only in exceptional cases by qualified, contractually bound partners or manufacturers.
As soon as your system or network is connected to our service center, we perform a remote diagnosis and resolve issues remotely whenever technically feasible. We take immediate action and initiate further steps for repair to ensure rapid troubleshooting.
You can access the helpdesk service directly online via this button:
CapEx vs. OpEx? Companies face the daily challenge of using available capital efficiently. While CapEx refers to expenditures for acquiring assets, OpEx refers to operating expenses. The goal is always to increase revenue through investments while remaining financially flexible. Shifting from a CapEx- to an OpEx-focused business approach can offer numerous advantages.
In this case, benefit from the Compart Managed Service offering. We provide the complete implementation of your microwave link project for a monthly fee. This fee includes the entire planning and approval process (BNetzA), the necessary microwave hardware, installation and commissioning, as well as operation, including full coverage through a Compart service agreement.
The service package includes regular system maintenance tasks designed to provide proactive support and ensure smooth IT operations. Through remote monitoring (PRTG) and regular, structured checks of key components, we reduce the risk of downtime.
New to the program: Broadband expansion, internet services, and cloud services
